Interpretation and Definitions
Words with initial capitalization have meanings defined below. These definitions apply whether in singular or plural form.
Definitions
- Account: A unique account created for you to access our App or parts of it.
- App: The mobile application provided by us, named [Your App Name], downloaded by you on any electronic device.
- Company: BIZDIRECT Consulting INC.
- Device: Any device that can access the App, such as a smartphone or tablet.
- Personal Information (or Personal Data): Any information that relates to an identified or identifiable individual, such as name, email, or location data.
- Service Providers: Third-party companies or individuals that process data on our behalf to facilitate the App, provide services, or analyze usage.
- Usage Data: Data collected automatically, generated by your use of the App (e.g., duration of use).
- You: The individual using the App, or the entity on whose behalf the App is used.
Collecting and Using Your Personal Information
Types of Data Collected
Personal Information
While using our App, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, state/province, ZIP/postal code, city
- Payment information (if applicable, processed via third-party providers)
- Location data (with your permission)
- Device identifiers, such as unique device ID or advertising ID
We may collect this information when you:
- Create an account
- Make in-app purchases
- Contact customer support
- Participate in surveys or promotions
Usage Data
Usage Data is collected automatically when using the App. It may include:
- Your Device's IP address
- Device type, model, and operating system (e.g., iOS or Android)
- App version and unique identifiers
- Pages or features visited, time and date of use, time spent on features
- Diagnostic data, such as crash logs
- Other data related to how you interact with the App
When accessing the App via a mobile Device, we may collect:
- Type of mobile Device
- Mobile Device unique ID
- IP address of your mobile Device
- Mobile operating system
- Mobile internet browser type (if applicable)
- Location information (if enabled)
Tracking Technologies and Cookies
We use cookies and similar tracking technologies (e.g., beacons, tags, scripts) to track activity and store information. These may include:
- Cookies: Small files placed on your Device. You can instruct your Device to refuse cookies or indicate when one is sent.
- Web Beacons: Electronic files used to count users who visit certain pages or open emails.
For mobile apps, we may use similar technologies like SDKs from third parties for analytics or advertising.
Use of Your Personal Information
We may use Personal Information for the following purposes:
- To provide and maintain the App, including monitoring usage.
- To manage your Account and registration.
- To process transactions or in-app purchases.
- To communicate with you, such as sending updates, newsletters, or support responses.
- To improve the App through analysis of usage patterns.
- To detect, prevent, and address technical issues or security risks.
- To comply with legal obligations.
- For marketing and advertising, including personalized ads (with your consent where required).
- For other purposes with your consent.
Under PIPEDA (for Canadian users), we process data based on consent, contractual necessity, or legal requirements. For U.S. users, particularly in California, we process data as described in the "Your Rights" section below.
Retention of Your Personal Information
We retain Personal Information only as long as necessary for the purposes outlined in this Policy, or as required by law. When no longer needed, we will securely delete or anonymize it. Criteria for retention include:
- The length of time we have an ongoing relationship with you.
- Legal obligations (e.g., tax or audit requirements).
- Whether retention is advisable for dispute resolution.
Disclosure of Your Personal Information
Business Transactions
If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before transfer and ensure it remains subject to this Policy.
Service Providers
We may share your information with Service Providers for:
- Hosting and maintenance
- Analytics (e.g., Google Analytics)
- Payment processing (e.g., Stripe, PayPal)
- Advertising (e.g., Google AdMob)
- Customer support
These providers are obligated to use your data only for the services they provide to us and to keep it confidential.
Legal Requirements
We may disclose Personal Information if required by law or in good faith belief that it is necessary to:
- Comply with legal obligations (e.g., court orders).
- Protect our rights or property.
- Prevent or investigate wrongdoing related to the App.
- Protect the safety of users or the public.
We do not sell your Personal Information (as defined under CCPA/CPRA). However, we may share data for targeted advertising, which you can opt out of.
Security of Your Personal Information
We use commercially acceptable means to protect your Personal Information, but no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Our App is not intended for children under 13 (or 16 in some jurisdictions). We do not knowingly collect Personal Information from children under 13 without verifiable parental consent, in compliance with the Children's Online Privacy Protection Act (COPPA) in the U.S. If we become aware of such collection, we will delete it. Parents can contact us to review or delete their child's information.
For Canadian users, we comply with PIPEDA requirements regarding minors.
Your Privacy Rights
General Rights
You have the right to:
- Access, update, or delete your Personal Information.
- Withdraw consent for data processing (where applicable).
- Opt out of marketing communications.
- Request information about data we hold.
To exercise these rights, contact us at [Your Contact Email].
Rights for California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights:
- Right to Know: Request details on Personal Information collected, categories of sources, purposes, and third parties it was shared with.
- Right to Delete: Request deletion of your Personal Information.
- Right to Opt-Out of Sale/Sharing: We do not sell data, but you can opt out of sharing for targeted advertising.
- Right to Correct: Request correction of inaccurate information.
- Right to Limit Use: Limit use of sensitive Personal Information.
- Non-Discrimination: We will not discriminate against you for exercising these rights.
We respond to verifiable requests within 45 days (extendable to 90). Authorized agents may submit requests on your behalf.
Rights for Canadian Residents (PIPEDA)
Under PIPEDA, you have the right to:
- Access your Personal Information and request corrections.
- Withdraw consent (subject to legal restrictions).
- Complain to the Privacy Commissioner of Canada if you believe your rights are violated.
We will respond to access requests within 30 days.
Links to Other Sites or Apps
Our App may contain links to third-party sites or services not operated by us. We are not responsible for their privacy practices. Review their policies before providing information.
Changes to This Privacy Policy
We may update this Policy from time to time. We will notify you via email, in-app notice, or by updating the "Last updated" date. Continued use after changes constitutes acceptance.
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: info@bizdirectconsulting.com
For privacy complaints from Canadian users, you may also contact the Office of the Privacy Commissioner of Canada.